Obchodn\u00ed podm\u00ednky<\/p>\n\n\n\n
spole\u010dnosti Glow Tallow s.r.o.<\/p>\n\n\n\n
\u2e3b<\/p>\n\n\n\n
1. \u00davodn\u00ed ustanoven\u00ed<\/p>\n\n\n\n
1.1 Tyto obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201epodm\u00ednky\u201c) upravuj\u00ed vz\u00e1jemn\u00e1 pr\u00e1va a povinnosti mezi spole\u010dnost\u00ed<\/p>\n\n\n\n
Glow Tallow s.r.o., se s\u00eddlem Rohansk\u00e9 n\u00e1b\u0159e\u017e\u00ed 671\/15, 186 00 Praha \u2013 Karl\u00edn,<\/p>\n\n\n\n
I\u010cO: 09676295, zapsanou v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm soudem v Praze,<\/p>\n\n\n\n
kontaktn\u00ed e-mail: care@glowtallow.com, telefon: +420 728 929 590<\/p>\n\n\n\n
(d\u00e1le jen \u201eprod\u00e1vaj\u00edc\u00ed\u201c)<\/p>\n\n\n\n
a spot\u0159ebitelem nebo jinou fyzickou osobou (d\u00e1le jen \u201ekupuj\u00edc\u00ed\u201c),<\/p>\n\n\n\n
kter\u00e1 uzav\u00edr\u00e1 kupn\u00ed smlouvu prost\u0159ednictv\u00edm internetov\u00e9ho obchodu na str\u00e1nk\u00e1ch www.glowtallow.com (d\u00e1le jen \u201ee-shop\u201c).<\/p>\n\n\n\n
1.2 Tyto podm\u00ednky se vztahuj\u00ed pouze na prodej zbo\u017e\u00ed spot\u0159ebitel\u016fm, tj. fyzick\u00fdm osob\u00e1m, kter\u00e9 p\u0159i uzav\u00edr\u00e1n\u00ed smlouvy nejednaj\u00ed v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti.<\/p>\n\n\n\n
\u2e3b<\/p>\n\n\n\n
2. Uzav\u0159en\u00ed kupn\u00ed smlouvy<\/p>\n\n\n\n
2.1 Ve\u0161ker\u00e1 prezentace zbo\u017e\u00ed na e-shopu je informativn\u00ed a nep\u0159edstavuje pr\u00e1vn\u011b z\u00e1vaznou nab\u00eddku.<\/p>\n\n\n\n
2.2 Kupn\u00ed smlouva je uzav\u0159ena v okam\u017eiku, kdy kupuj\u00edc\u00ed ode\u0161le objedn\u00e1vku prost\u0159ednictv\u00edm tla\u010d\u00edtka \u201eDokon\u010dit objedn\u00e1vku\u201c \/ \u201eKoupit nyn\u00ed\u201c, a prod\u00e1vaj\u00edc\u00ed tuto objedn\u00e1vku potvrd\u00ed e-mailem.<\/p>\n\n\n\n
2.3 Prod\u00e1vaj\u00edc\u00ed si vyhrazuje pr\u00e1vo objedn\u00e1vku odm\u00edtnout, zejm\u00e9na v p\u0159\u00edpad\u011b vyprod\u00e1n\u00ed z\u00e1sob nebo zjevn\u00e9 chyby v cen\u011b.<\/p>\n\n\n\n
2.4 Kupn\u00ed smlouva je uzav\u00edr\u00e1na v \u010desk\u00e9m jazyce. Text smlouvy v\u010detn\u011b podm\u00ednek je uchov\u00e1v\u00e1n prod\u00e1vaj\u00edc\u00edm v elektronick\u00e9 podob\u011b.<\/p>\n\n\n\n
\u2e3b<\/p>\n\n\n\n
3. Cena zbo\u017e\u00ed a platebn\u00ed podm\u00ednky<\/p>\n\n\n\n
3.1 Ceny zbo\u017e\u00ed uveden\u00e9 na webu jsou v\u010detn\u011b DPH a v\u0161ech souvisej\u00edc\u00edch poplatk\u016f (s v\u00fdjimkou n\u00e1klad\u016f na doru\u010den\u00ed, pokud nejsou v\u00fdslovn\u011b uvedeny jinak).<\/p>\n\n\n\n
3.2 Cena uveden\u00e1 v okam\u017eiku odesl\u00e1n\u00ed objedn\u00e1vky je z\u00e1vazn\u00e1.<\/p>\n\n\n\n
3.3 Kupuj\u00edc\u00ed m\u016f\u017ee cenu uhradit:<\/p>\n\n\n\n
\u2022 bezhotovostn\u011b platebn\u00ed kartou nebo online platebn\u00ed br\u00e1nou,<\/p>\n\n\n\n
\u2022 p\u0159evodem na \u00fa\u010det prod\u00e1vaj\u00edc\u00edho (v p\u0159\u00edpad\u011b nab\u00eddky t\u00e9to mo\u017enosti),<\/p>\n\n\n\n
\u2022 dob\u00edrkou p\u0159i p\u0159evzet\u00ed z\u00e1silky (pokud je dostupn\u00e1).<\/p>\n\n\n\n
Poskytovatelem platebn\u00ed br\u00e1ny je spole\u010dnost Comgate, a.s. - https:\/\/www.comgate.cz\/cz\/platebni-brana<\/a><\/p>\n\n\n\n https:\/\/help.comgate.cz\/v1\/docs\/cs\/platby-kartou<\/a> kontaktn\u00ed \u00fadaje na spole\u010dnost Comgate, a.s. pro p\u0159\u00edpadn\u00e9 reklamace nebo dotazy k platb\u00e1m: 3.4 Prod\u00e1vaj\u00edc\u00ed za\u0161le kupuj\u00edc\u00edmu po dokon\u010den\u00ed objedn\u00e1vky da\u0148ov\u00fd doklad \u2013 fakturu elektronicky na e-mailovou adresu uvedenou p\u0159i objedn\u00e1vce.<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n 4. Dod\u00e1n\u00ed zbo\u017e\u00ed<\/p>\n\n\n\n 4.1 Zbo\u017e\u00ed je odes\u00edl\u00e1no prost\u0159ednictv\u00edm p\u0159epravn\u00ed slu\u017eby na adresu uvedenou kupuj\u00edc\u00edm v objedn\u00e1vce.<\/p>\n\n\n\n 4.2 Standardn\u00ed dodac\u00ed lh\u016fta pro \u010ceskou republiku je 1\u20135 pracovn\u00edch dn\u016f od potvrzen\u00ed objedn\u00e1vky nebo p\u0159ijet\u00ed platby.<\/p>\n\n\n\n 4.3 U objedn\u00e1vek do jin\u00fdch \u010dlensk\u00fdch st\u00e1t\u016f EU se lh\u016fta m\u016f\u017ee prodlou\u017eit.<\/p>\n\n\n\n 4.4 Nebezpe\u010d\u00ed \u0161kody na zbo\u017e\u00ed p\u0159ech\u00e1z\u00ed na kupuj\u00edc\u00edho okam\u017eikem p\u0159evzet\u00ed z\u00e1silky od dopravce.<\/p>\n\n\n\n 4.5 V p\u0159\u00edpad\u011b, \u017ee kupuj\u00edc\u00ed z\u00e1silku nep\u0159evezme, m\u00e1 prod\u00e1vaj\u00edc\u00ed pr\u00e1vo po\u017eadovat n\u00e1hradu skute\u010dn\u011b vznikl\u00fdch n\u00e1klad\u016f na doru\u010den\u00ed a vr\u00e1cen\u00ed z\u00e1silky.<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n 5. Odstoupen\u00ed od smlouvy (pr\u00e1vo spot\u0159ebitele)<\/p>\n\n\n\n 5.1 Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo podle \u00a7 1829 odst. 1 ob\u010dansk\u00e9ho z\u00e1kon\u00edku odstoupit od smlouvy do 14 dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed, bez ud\u00e1n\u00ed d\u016fvodu.<\/p>\n\n\n\n 5.2 Pro uplatn\u011bn\u00ed pr\u00e1va na odstoupen\u00ed m\u016f\u017ee kupuj\u00edc\u00ed vyu\u017e\u00edt formul\u00e1\u0159, kter\u00fd je dostupn\u00fd [zde nebo v e-mailu s potvrzen\u00edm objedn\u00e1vky], p\u0159\u00edpadn\u011b zaslat jasn\u00e9 prohl\u00e1\u0161en\u00ed na e-mail care@glowtallow.com.<\/p>\n\n\n\n 5.3 Kupuj\u00edc\u00ed je povinen vr\u00e1tit zbo\u017e\u00ed nepo\u0161kozen\u00e9, nepou\u017eit\u00e9, nejl\u00e9pe v p\u016fvodn\u00edm obalu do 14 dn\u016f od ozn\u00e1men\u00ed odstoupen\u00ed, na adresu, kterou prod\u00e1vaj\u00edc\u00ed sd\u011bl\u00ed e-mailem.<\/p>\n\n\n\n 5.4 N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed nese kupuj\u00edc\u00ed.<\/p>\n\n\n\n 5.5 Prod\u00e1vaj\u00edc\u00ed vr\u00e1t\u00ed kupn\u00ed cenu (v\u010detn\u011b n\u00e1klad\u016f na dopravu v nejlevn\u011bj\u0161\u00ed nab\u00edzen\u00e9 variant\u011b) nejpozd\u011bji do 14 dn\u016f od doru\u010den\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed, stejn\u00fdm zp\u016fsobem, jak\u00fdm byla platba provedena.<\/p>\n\n\n\n 5.6 Zbo\u017e\u00ed, kter\u00e9 bylo otev\u0159eno nebo pou\u017eito a z hygienick\u00fdch d\u016fvod\u016f jej nelze znovu uv\u00e9st do prodeje, nelze vr\u00e1tit (\u00a7 1837 p\u00edsm. g ob\u010dansk\u00e9ho z\u00e1kon\u00edku).<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n 6. Reklamace (pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed)<\/p>\n\n\n\n 6.1 Na zakoupen\u00e9 zbo\u017e\u00ed se vztahuje z\u00e1konn\u00e1 z\u00e1ruka 24 m\u011bs\u00edc\u016f.<\/p>\n\n\n\n 6.2 Kupuj\u00edc\u00ed m\u00e1 pr\u00e1vo uplatnit reklamaci, pokud se na zbo\u017e\u00ed projev\u00ed vada, a to bu\u010f e-mailem na care@glowtallow.com, nebo p\u00edsemn\u011b na adresu s\u00eddla prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n\n\n 6.3 Prod\u00e1vaj\u00edc\u00ed odpov\u00ed do 3 pracovn\u00edch dn\u016f a vy\u0159\u00edd\u00ed reklamaci nejpozd\u011bji do 30 dn\u016f od uplatn\u011bn\u00ed.<\/p>\n\n\n\n 6.4 V p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo na opravu, v\u00fdm\u011bnu, slevu z ceny nebo odstoupen\u00ed od smlouvy.<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n 7. Doru\u010dov\u00e1n\u00ed a komunikace<\/p>\n\n\n\n Ve\u0161ker\u00e1 komunikace mezi kupuj\u00edc\u00edm a prod\u00e1vaj\u00edc\u00edm prob\u00edh\u00e1 elektronicky prost\u0159ednictv\u00edm e-mailu, pokud nen\u00ed dohodnuto jinak.<\/p>\n\n\n\n E-maily zaslan\u00e9 na adresu uvedenou v objedn\u00e1vce se pova\u017euj\u00ed za doru\u010den\u00e9 okam\u017eikem jejich odesl\u00e1n\u00ed.<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n 8. Ochrana osobn\u00edch \u00fadaj\u016f<\/p>\n\n\n\n 8.1 Prod\u00e1vaj\u00edc\u00ed zpracov\u00e1v\u00e1 osobn\u00ed \u00fadaje kupuj\u00edc\u00edho v souladu s na\u0159\u00edzen\u00edm EU 2016\/679 (GDPR) a z\u00e1konem \u010d. 110\/2019 Sb., o zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f.<\/p>\n\n\n\n 8.2 Podrobnosti o zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f jsou uvedeny v samostatn\u00e9m dokumentu Z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f (Privacy Policy), kter\u00fd je zve\u0159ejn\u011bn na webov\u00fdch str\u00e1nk\u00e1ch prod\u00e1vaj\u00edc\u00edho.<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n 9. Ceny, slevy a d\u00e1rkov\u00e9 poukazy<\/p>\n\n\n\n 9.1 Slevy, ak\u010dn\u00ed nab\u00eddky nebo d\u00e1rkov\u00e9 poukazy nelze kombinovat, pokud nen\u00ed v\u00fdslovn\u011b uvedeno jinak.<\/p>\n\n\n\n 9.2 D\u00e1rkov\u00fd poukaz je platn\u00fd 12 m\u011bs\u00edc\u016f od data zakoupen\u00ed a nelze jej sm\u011bnit za hotovost.<\/p>\n\n\n\n 9.3 V p\u0159\u00edpad\u011b vr\u00e1cen\u00ed zbo\u017e\u00ed uhrazen\u00e9ho d\u00e1rkov\u00fdm poukazem bude odpov\u00eddaj\u00edc\u00ed \u010d\u00e1stka vr\u00e1cena formou nov\u00e9ho poukazu.<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n 10. Odpov\u011bdnost a omezen\u00ed<\/p>\n\n\n\n 10.1 Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za \u0161kodu pouze tehdy, pokud byla zp\u016fsobena \u00famysln\u011b nebo hrubou nedbalost\u00ed.<\/p>\n\n\n\n 10.2 Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za \u0161kody vznikl\u00e9 v d\u016fsledku nespr\u00e1vn\u00e9ho pou\u017eit\u00ed produkt\u016f nebo jejich skladov\u00e1n\u00ed v rozporu s doporu\u010den\u00edmi.<\/p>\n\n\n\n 10.3 Produkty Glow Tallow nejsou l\u00e9\u010divy ani zdravotnick\u00fdmi prost\u0159edky. Slou\u017e\u00ed v\u00fdhradn\u011b pro kosmetick\u00e9 a p\u00e9\u010dov\u00e9 \u00fa\u010dely.<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n 11. Rozhodn\u00e9 pr\u00e1vo a \u0159e\u0161en\u00ed spor\u016f<\/p>\n\n\n\n 11.1 Pr\u00e1vn\u00ed vztahy mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm se \u0159\u00edd\u00ed pr\u00e1vem \u010cesk\u00e9 republiky, zejm\u00e9na ob\u010dansk\u00fdm z\u00e1kon\u00edkem.<\/p>\n\n\n\n 11.2 Spot\u0159ebitel m\u00e1 pr\u00e1vo obr\u00e1tit se se st\u00ed\u017enost\u00ed na prod\u00e1vaj\u00edc\u00edho e-mailem care@glowtallow.com.<\/p>\n\n\n\n 11.3 Pokud se spor nepoda\u0159\u00ed vy\u0159e\u0161it dohodou, m\u016f\u017ee se spot\u0159ebitel obr\u00e1tit na \u010ceskou obchodn\u00ed inspekci (www.coi.cz), kter\u00e1 je pov\u011b\u0159en\u00fdm subjektem mimosoudn\u00edho \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00fdch spor\u016f.<\/p>\n\n\n\n 11.4 Kupuj\u00edc\u00ed m\u016f\u017ee rovn\u011b\u017e vyu\u017e\u00edt platformu EU pro online \u0159e\u0161en\u00ed spor\u016f na adrese:<\/p>\n\n\n\n \ud83d\udc49 https:\/\/ec.europa.eu\/consumers\/odr<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n 12. Z\u00e1v\u011bre\u010dn\u00e1 ustanoven\u00ed<\/p>\n\n\n\n 12.1 Pokud je n\u011bkter\u00e9 ustanoven\u00ed t\u011bchto podm\u00ednek neplatn\u00e9 nebo ne\u00fa\u010dinn\u00e9, nem\u00e1 to vliv na platnost ostatn\u00edch ustanoven\u00ed.<\/p>\n\n\n\n 12.2 Tyto obchodn\u00ed podm\u00ednky jsou platn\u00e9 a \u00fa\u010dinn\u00e9 od 1. listopadu 2025.<\/p>\n\n\n\n 12.3 Nejnov\u011bj\u0161\u00ed verze podm\u00ednek je v\u017edy dostupn\u00e1 na webov\u00e9 str\u00e1nce www.glowtallow.com.<\/p>\n\n\n\n \u2e3b<\/p>\n\n\n\n \u2705 Glow Tallow s.r.o.<\/p>\n\n\n\n Rohansk\u00e9 n\u00e1b\u0159e\u017e\u00ed 671\/15, 186 00 Praha \u2013 Karl\u00edn<\/p>\n\n\n\n I\u010cO 09676295<\/p>\n\n\n\n E-mail: care@glowtallow.com | Tel.: +420 728 929 590<\/p>\n","protected":false},"excerpt":{"rendered":" Obchodn\u00ed podm\u00ednky spole\u010dnosti Glow Tallow s.r.o. \u2e3b 1. \u00davodn\u00ed ustanoven\u00ed 1.1 Tyto obchodn\u00ed podm\u00ednky (d\u00e1le jen \u201epodm\u00ednky\u201c) upravuj\u00ed vz\u00e1jemn\u00e1 pr\u00e1va a povinnosti mezi spole\u010dnost\u00ed Glow Tallow s.r.o., se s\u00eddlem Rohansk\u00e9 n\u00e1b\u0159e\u017e\u00ed 671\/15, 186 00 Praha \u2013 Karl\u00edn, I\u010cO: 09676295, zapsanou v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm soudem v Praze, kontaktn\u00ed e-mail: care@glowtallow.com, telefon: +420 728 929 […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1707","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/glowtallow.com\/cs\/wp-json\/wp\/v2\/pages\/1707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/glowtallow.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/glowtallow.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/glowtallow.com\/cs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/glowtallow.com\/cs\/wp-json\/wp\/v2\/comments?post=1707"}],"version-history":[{"count":0,"href":"https:\/\/glowtallow.com\/cs\/wp-json\/wp\/v2\/pages\/1707\/revisions"}],"wp:attachment":[{"href":"https:\/\/glowtallow.com\/cs\/wp-json\/wp\/v2\/media?parent=1707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
https:\/\/help.comgate.cz\/docs\/bankovni-prevody<\/a><\/p>\n\n\n\n\n
Comgate, a.s.
Go\u010d\u00e1rova t\u0159\u00edda 1754 \/ 48b, Hradec Kr\u00e1lov\u00e9
E-mail:\u00a0platby-podpora@comgate.cz<\/a>
Tel:\u00a0+420 228 224 267<\/a><\/p>\n<\/blockquote>\n<\/blockquote>\n\n\n\n