Privacy Policy (GDPR) – Glow Tallow
Thank you for visiting our website and for your interest in our products.
When you visit our site, use our e-shop, or enter into or negotiate a contract with us, we process your personal data. Protecting your data is essential to us.
This notice fulfills the obligations set out in Article 13 of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and related Czech legislation.
Last updated: October 5, 2025
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1) Controller and Contact
Glow Tallow s.r.o.
Rohanské nábřeží 671/15
186 00 Prague – Karlín, Czech Republic
Company ID (IČO): 09676295
E-mail: care@glowtallow.com
Tel.: +436609988909
(“Controller”)
For any questions regarding data protection, please contact us using the details above.
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2) Legal Framework
• Regulation (EU) 2016/679 (GDPR)
• Act No. 110/2019 Coll. on the Processing of Personal Data
• Act No. 127/2005 Coll. on Electronic Communications (§ 89 para. 3 – cookies)
• Act No. 480/2004 Coll. on Certain Information Society Services (commercial communications)
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3) What Data We Process, Why, and on What Legal Basis
3.1 Website Visit (Server Logs, Security)
Scope: IP address, date/time, URL, HTTP status, data volume, referrer, browser type, OS, language, hostname.
Purpose: Display, stability, and security (e.g. protection against attacks).
Legal basis: Legitimate interest (Art. 6 (1)(f) GDPR).
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3.2 Cookies and Similar Technologies
• Essential cookies – required for basic site operation (navigation, security, cart). Legal basis: legitimate interest.
• Analytics / marketing cookies – used only with your consent via the cookie banner. Legal basis: consent (Art. 6 (1)(a) GDPR; § 89 (3) Electronic Communications Act).
You can withdraw consent at any time through the cookie settings link in the footer. Details are shown in the cookie banner.
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3.3 E-Shop – Orders and Delivery
Scope: name, surname, email, phone, billing and delivery address, order details, payment information.
Purpose: Contract execution, delivery, customer support, accounting, tax obligations, legal defense.
Legal basis:
• Contract performance (Art. 6 (1)(b) GDPR)
• Legal obligation (Art. 6 (1)(c) GDPR)
• Legitimate interest (Art. 6 (1)(f) – e.g. fraud prevention, debt collection).
Recipients: couriers, payment providers, accountants, tax advisors, banks.
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3.4 User Account (optional)
Scope: email, encrypted password, identification data.
Purpose: Account management and shop functions.
Legal basis: Contract performance (Art. 6 (1)(b) GDPR).
You may delete your account at any time.
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3.5 Contact (Form, Email, Phone, Social Media)
Scope: contact information and message content.
Purpose: Responding to inquiries and customer communication.
Legal basis:
• Legitimate interest (Art. 6 (1)(f) GDPR)
• Or contract performance / pre-contractual steps (Art. 6 (1)(b) GDPR)
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3.6 Newsletter and Commercial Communication
• Newsletter: sent only with explicit consent (double opt-in). You can unsubscribe anytime via the link in emails or by contacting us.
• Similar products: If you have purchased from us before, we may send you offers for similar products under § 7 (3) of Act No. 480/2004 Coll. You can opt out at any time free of charge.
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4) Processors and Third-Party Tools
We work with trusted partners who act as data processors (e.g., hosting, email services, analytics, and marketing tools).
All partners have signed appropriate Data Processing Agreements (DPA / AVV).
If personal data is transferred outside the European Economic Area (EEA), we ensure an adequate level of protection through Standard Contractual Clauses (SCCs) or under the EU–US Data Privacy Framework (DPF).
Trustpilot – Trustpilot A/S, DenmarkPolicy: https://de.trustpilot.com/legal/privacy-policy
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5) Social Media
We operate profiles on Facebook, Instagram, LinkedIn and TikTok.
These platforms may process personal data (including cookies) and transfer them outside the EEA (Meta/LinkedIn – DPF; TikTok – SCCs).
You can best exercise your rights directly with the platform providers.
Privacy Policies:
• Facebook – https://www.facebook.com/privacy/explanation
• Instagram – https://help.instagram.com/519522125107875
• LinkedIn – https://www.linkedin.com/legal/privacy-policy
• TikTok – https://www.tiktok.com/legal/page/eea/privacy-policy/en
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6) Data Retention
We store personal data only for as long as necessary to fulfil the purposes outlined here or as required by law (e.g., tax and accounting).
After that, data is deleted or anonymized.
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7) Your Rights
You have the right to:
• Access (Art. 15 GDPR)
• Rectification (Art. 16 GDPR)
• Erasure (Art. 17 GDPR)
• Restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object (Art. 21 GDPR)
• Withdraw consent at any time (with future effect)
Please send requests to: care@glowtallow.com
We will respond without undue delay, no later than 30 days.
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8) Right to Object
You may object at any time to the processing of personal data based on legitimate interest (e.g., direct marketing).
Upon receiving your objection, we will cease processing unless we can demonstrate compelling legitimate grounds.
Send your objection to: care@glowtallow.com
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9) Supervisory Authority
If you believe your data is being processed unlawfully, you may file a complaint with:
Office for Personal Data Protection (ÚOOÚ)
Pplk. Sochora 27, 170 00 Prague 7, Czech Republic
E-mail: posta@uoou.cz | Web: www.uoou.cz | Tel.: +420 234 665 111
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10) External Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review each site’s privacy policy before use.
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11) Automated Decision-Making and Profiling
We do not carry out automated decision-making.
Profiling may occur only within marketing tools (Google Ads, Meta Pixel) and only based on your consent.
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12) Changes to This Policy
This policy may be updated periodically to reflect legal changes or new website features.
The latest version is always available at www.glowtallow.com.
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Contact for Data Subject Requests
Glow Tallow s.r.o.
Rohanské nábřeží 671/15
186 00 Prague – Karlín
E-mail: care@glowtallow.com
Tel.: +436609988909
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